Yes. We offer customization options. For orders below $200, customization is available at an additional cost. For larger orders, we’re happy to discuss tailored options that align with your event.

We carefully curate our menu to maintain consistency and quality. At this time, we only offer items listed on our menu. For special requests, contact us — we’ll let you know what’s possible.

Some of our products may come into contact with peanuts, nuts, dairy, and other allergens.
While we practice careful handling, we cannot guarantee a completely allergen-free environment.

If you have severe allergies, please contact us before ordering.

Yes. All meat used in Stix products is halal.

Absolutely not.

Our snacks are prepared using natural ingredients, and where possible, organic sources. We intentionally avoid artificial additives and heavily processed components.

We recommend placing your order at least 48 hours in advance. For peak seasons and larger events, earlier is always better.

Yes. Stix boxes are ideal for corporate gatherings, milestone celebrations, and curated gifting experiences. Contact us directly for volume pricing and logistics planning.

Once capacity is reached, ordering closes for that date. We encourage early booking to secure your preferred delivery or pickup window.

Minor adjustments may be possible within a limited timeframe. Please contact us as soon as possible after placing your order.

Due to the perishable nature of our products, refunds are evaluated case-by-case.
If there is an issue with your order, contact us immediately — we will always aim to make it right.